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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kisha Clemons

March 4, 2026

5  out of  5
rating by Kisha Clemons
"Excellent customer service Tyler is amazing. Answers all the question properly and in a timely manner he grants all request if possible to the best of his ability. He also make sure not only that you and your family are covered, but all vehicles are covered as well. I love this company if I could give 100 stars I would . I really love STATE FARM"
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Tanner Nichols

February 26, 2026

5  out of  5
rating by Tanner Nichols
"I had a fantastic experience working with Tyler for my household insurance needs. Tyler was incredibly detail-oriented and professional throughout the entire process. He took the time to thoroughly explain the coverage options, which left me with a much better understanding of what State Farm provides. I truly felt supported and confident in my choices thanks to Tyler’s expertise. Highly recommend his services! Five stars all the way! ⭐⭐⭐⭐⭐"
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Chea Sims

August 6, 2025

5  out of  5
rating by Chea Sims
"I had great customer service. He found the best deal he could find me. He was diligent very kind and nice. Definitely recommend him for an agent."
We responded:
"Chea, thank you trusting us with your auto insurance and renters insurance. I’m glad you had such a great experience with our office!!"
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Randy Bradshaw

April 13, 2025

5  out of  5
rating by Randy Bradshaw
"I just joined Aaron Freitag State Farm got great coverage for car and home happy to be back with State Farm"
We responded:
"Hey Randy! I’m so glad we could help you with your insurance. "
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Beverly Lyons

March 12, 2025

5  out of  5
rating by Beverly Lyons
"Tyler is very good at his job and helping people out"
We responded:
"Hey Bev! We like Tyler also. He’s a pretty good guy. Thank you for letting us help you with your auto insurance and home insurance. "
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Alexandria Seckler

March 12, 2025

5  out of  5
rating by Alexandria Seckler
"Great customer service! Helpful and great prices on insurance."
We responded:
"Alexandria, thank you for allowing our office to help you with your auto insurance and renters insurance. We truly appreciate your business. "
Profile photo of Will Ing

Will Ing

March 1, 2025

5  out of  5
rating by Will Ing
"Aaron is a good agent always there when you need him just like a good neighbor state farm is always there"
We responded:
"Will, thank you for being such a great customer for so many years and allowing us to help you with your auto insurance and home insurance. "
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Mike

February 10, 2025

5  out of  5
rating by Mike
"Looking for a cheaper insurance and we were able to find something with State farm."
We responded:
"Mike, thank you letting us help you with your auto insurance! We appreciate your business. "
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Rick Hipp

December 5, 2024

2  out of  5
rating by Rick Hipp
"Time was that you had an accident and called your agent and they took care of it. They had to get the report from the police and call the other agent involved. Apparently those days are over. Now, you need to call the claims office to get anything done. Apparently, the main thing the agent does is collect your high rates....I see no other reason for him being around. As far as that goes, he isn't even around after office hours and needs a 4 day weekend for the holiday."
We responded:
"Rick, again I’m sorry to hear about the claim you had to file on the other person’s policy. As I had previously mentioned to you, I would be happy to have a conversation with you either in person or by phone as to your concerns with how the claim was being handled. I know when we spoke you had declined to have that conversation, however if you should change your mind in the future, please let us know. "
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Jamie Kawolsky

March 18, 2024

1  out of  5
rating by Jamie Kawolsky
"The way my home claim was......or how it's not being handled is completely unacceptable. I can't get an adjustor to call me back. It's been impossible to get any kind of time frame for something as simple as a return phone call. Everyone tells me they understand my frustration but no one can seems to give me any kind of resolution. Then, out of frustration, I left a 1 star review. Can't get a phone call back about my claim on my home that had water leaking through my ceiling but I got a call back in 3 hours after my 1 star review with no comment. Aaron himself called and argued with me over the phone for 10 minutes about how I was being unfair. He continued to argue with me after I told him I was at work. Then, I called last week to cancel my auto insurance and had to just call again because I was told it was taken care of but was in fact not taken care of."
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Cortnie Wilburn

March 5, 2024

5  out of  5
rating by Cortnie Wilburn
"Easy to work with and wonderful customer service! I highly recommend this agent and company. They have been amazing since day 1."
We responded:
"Corrine, thank you for the kind words and allowing us to help you with your auto insurance & renters insurance. We appreciate your business. "
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Diane Mcbride

December 11, 2023

5  out of  5
rating by Diane Mcbride
"Great people. Have always been right there for us. No question or problem goes unanswered."
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Kristina Klein

October 10, 2023

5  out of  5
rating by Kristina Klein
"I have been with this branch for a long time as when I go in they listen to what I want and need. I can trust that they are giving me their attention and they explain all my options thoroughly."
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Brandon Hodge

August 23, 2023

5  out of  5
rating by Brandon Hodge
"Great insurance as well as customer service!"
We responded:
"Brandon, thank you for the kind words and allowing us to help you with your auto insurance needs. "
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gossie riley

August 18, 2023

5  out of  5
rating by gossie riley
"They were very patient ,kind and helpful."
We responded:
"Gossip, thank you for the kind words. I agree the team is amazing. Also, thank you for allowing us to help you with your auto insurance, home insurance and life insurance. "
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Wendy Melaga

April 27, 2023

5  out of  5
rating by Wendy Melaga
"Great friendly service. Very nice office staff. The Drive Safe app saves me money. Recommended to all!"
We responded:
"Wendy, I’m glad you are enjoying the team. Thank you for letting us help you with your auto insurance!"
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Rebecca Klopfenstein

April 26, 2023

5  out of  5
rating by Rebecca Klopfenstein
"Very easy to work with! Great customer service. Aaron and his staff are great!"
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Dennis Heinze

April 24, 2023

5  out of  5
rating by Dennis Heinze
"I was having trouble getting a hold of another insurance company whose client hit my car. I talked to Kaylea Sims who was relentless at getting in touch with the the right person to talk to so I could move forward with getting my car repaired. She is awesome and everyone at Aaron Freitag's are always helpful. Thank you Kaylea!!!"
We responded:
"Dennis, I am so happy Kaylea was such a great help. She is a rockstar!!"
Profile photo of Mariah Smith (Skittles)

Mariah Smith (Skittles)

April 19, 2023

5  out of  5
rating by Mariah Smith (Skittles)
"Aaron has been amazing. I want no one else to help me with my insurance. He is very quick and very friendly."
We responded:
"Thank you for letting us help you with your auto insurance!!"
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Vickie Winter

March 15, 2023

5  out of  5
rating by Vickie Winter
"Aaron is always available when we are in need of his help. Staff is very friendly on phone and in person."
We responded:
"Thank you Vicky! I am so glad we can help you with your auto insurance and home insurance!!"
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Audrey Griffin

March 14, 2023

5  out of  5
rating by Audrey Griffin
"I’ve been with (Aaron) State Farm about a year now. I am happy and don’t see myself moving. I have rental and car insurance with them. Thinking about adding life Insurance as well! Very understanding and work with you as much as they can. That’s a big plus for me."
We responded:
"Audrey, thank you for letting us insurance your auto insurance and renters insurance. We truly appreciate your business!"
Profile photo of J. Tia Mck

J. Tia Mck

March 14, 2023

5  out of  5
rating by J. Tia Mck
"I appreciate Aaron Freitag and his team so much. They have been there to answer questions clearly that I ask. They have a great sense of knowledge and if a member can't answer you, they will reach right back out to you with an answer. I have been with Aaron for a few years and hopefully many more, Thank you"
We responded:
"J.T. thank you for the great review and kind words. We appreciate you. "
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Annette Rees

March 3, 2023

5  out of  5
rating by Annette Rees
"Aaron and his team have always been very helpful. They even helped link another insurance policy in Texas onto my account. Highly recommend this location."
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Debra Blumthal

February 28, 2023

5  out of  5
rating by Debra Blumthal
"Aaron’s office is really good at checking in and seeing if my insurance needs are updated and if there’s been a change that needs to be made in my policy. I have home and auto coverage and feel like I am “in good hands” 🙌 Would definitely recommend Aaron Freitag’s State Farm office."
We responded:
"Deb, thank you for allowing us the opportunity to help you with your auto insurance and home insurance. We also thank you for your business!!"
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Susan Owen

February 22, 2023

5  out of  5
rating by Susan Owen
"Aaron and his staff are pleasant at all times. They also go above and beyond the call of duty to assure me that I'm getting exactly what I'm looking for whether it be my Life Insurance, Home Owners or car. The secretary is the BEST!"
We responded:
"Susan, thank you for the great review! The team appreciates your kind words. (…and I think they are amazing too!). Thank you for your business!!"