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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Kawolsky

March 18, 2024

1  out of  5 rating by Jamie Kawolsky
"The way my home claim was......or how it's not being handled is completely unacceptable. I can't get an adjustor to call me back. It's been impossible to get any kind of time frame for something as simple as a return phone call. Everyone tells me they understand my frustration but no one can seems to give me any kind of resolution. Then, out of frustration, I left a 1 star review. Can't get a phone call back about my claim on my home that had water leaking through my ceiling but I got a call back in 3 hours after my 1 star review with no comment. Aaron himself called and argued with me over the phone for 10 minutes about how I was being unfair. He continued to argue with me after I told him I was at work. Then, I called last week to cancel my auto insurance and had to just call again because I was told it was taken care of but was in fact not taken care of."
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Cortnie Wilburn

March 5, 2024

5  out of  5 rating by Cortnie Wilburn
"Easy to work with and wonderful customer service! I highly recommend this agent and company. They have been amazing since day 1."
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Teresa Mclay

February 27, 2024

5  out of  5 rating by Teresa Mclay
"Friendly staff. Very helpful."
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Markita Anderson

February 26, 2024

5  out of  5 rating by Markita Anderson
"A very reputable company!! Highly professional!!"
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Diane Mcbride

December 11, 2023

5  out of  5 rating by Diane Mcbride
"Great people. Have always been right there for us. No question or problem goes unanswered."
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Kristina Klein

October 10, 2023

5  out of  5 rating by Kristina Klein
"I have been with this branch for a long time as when I go in they listen to what I want and need. I can trust that they are giving me their attention and they explain all my options thoroughly."
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Brandon Hodge

August 23, 2023

5  out of  5 rating by Brandon Hodge
"Great insurance as well as customer service!"
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gossie riley

August 18, 2023

5  out of  5 rating by gossie riley
"They were very patient ,kind and helpful."
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Latrina Williams

May 2, 2023

5  out of  5 rating by Latrina Williams
"Highly recommended"
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Wendy Melaga

April 27, 2023

5  out of  5 rating by Wendy Melaga
"Great friendly service. Very nice office staff. The Drive Safe app saves me money. Recommended to all!"
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Rebecca Klopfenstein

April 26, 2023

5  out of  5 rating by Rebecca Klopfenstein
"Very easy to work with! Great customer service. Aaron and his staff are great!"
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Dennis Heinze

April 24, 2023

5  out of  5 rating by Dennis Heinze
"I was having trouble getting a hold of another insurance company whose client hit my car. I talked to Kaylea Sims who was relentless at getting in touch with the the right person to talk to so I could move forward with getting my car repaired. She is awesome and everyone at Aaron Freitag's are always helpful. Thank you Kaylea!!!"
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Mariah Smith (Skittles)

April 19, 2023

5  out of  5 rating by Mariah Smith (Skittles)
"Aaron has been amazing. I want no one else to help me with my insurance. He is very quick and very friendly."
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Maddy Sword

April 19, 2023

5  out of  5 rating by Maddy Sword
"Aaron and his staff are so easy to work with and always available to answer any questions or concerns. I would definitely recommend!"
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Vickie Winter

March 15, 2023

5  out of  5 rating by Vickie Winter
"Aaron is always available when we are in need of his help. Staff is very friendly on phone and in person."
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Audrey Griffin

March 14, 2023

5  out of  5 rating by Audrey Griffin
"I’ve been with (Aaron) State Farm about a year now. I am happy and don’t see myself moving. I have rental and car insurance with them. Thinking about adding life Insurance as well! Very understanding and work with you as much as they can. That’s a big plus for me."
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J.T Mck

March 14, 2023

5  out of  5 rating by J.T Mck
"I appreciate Aaron Freitag and his team so much. They have been there to answer questions clearly that I ask. They have a great sense of knowledge and if a member can't answer you, they will reach right back out to you with an answer. I have been with Aaron for a few years and hopefully many more, Thank you"
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Annette Rees

March 3, 2023

5  out of  5 rating by Annette Rees
"Aaron and his team have always been very helpful. They even helped link another insurance policy in Texas onto my account. Highly recommend this location."
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Debra Blumthal

February 28, 2023

5  out of  5 rating by Debra Blumthal
"Aaron’s office is really good at checking in and seeing if my insurance needs are updated and if there’s been a change that needs to be made in my policy. I have home and auto coverage and feel like I am “in good hands” 🙌 Would definitely recommend Aaron Freitag’s State Farm office."
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Susan Owen

February 22, 2023

5  out of  5 rating by Susan Owen
"Aaron and his staff are pleasant at all times. They also go above and beyond the call of duty to assure me that I'm getting exactly what I'm looking for whether it be my Life Insurance, Home Owners or car. The secretary is the BEST!"
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Rodd S.

February 7, 2023

4  out of  5 rating by Rodd S.
"Just joined but so far so good!"
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Chad Vanoppen

January 30, 2023

5  out of  5 rating by Chad Vanoppen
"I have been with State Farm for 30 years. Quality customer service and knowledgeable in their field."
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Antoinette King

January 30, 2023

5  out of  5 rating by Antoinette King
"Reps at the local Peoria office are very accommodating."
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Tanner Brown

January 30, 2023

5  out of  5 rating by Tanner Brown
"Aaron & the team are great! Easy to communicate with and always reliable. Thanks for the great service!"
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Troy Speerly

January 25, 2023

5  out of  5 rating by Troy Speerly
"Aaron Freitag and his staff have always been very helpful and pleasant to deal with. I've been with State Farm for years."