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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jahkira

March 9, 2026

5  out of  5
rating by Jahkira
"Aaron was nice and inviting. He called me right away after I made a quote online. There price was very affordable and cheap I couldn’t beat it"
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Kisha Clemons

March 4, 2026

5  out of  5
rating by Kisha Clemons
"Excellent customer service Tyler is amazing. Answers all the question properly and in a timely manner he grants all request if possible to the best of his ability. He also make sure not only that you and your family are covered, but all vehicles are covered as well. I love this company if I could give 100 stars I would . I really love STATE FARM"
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Tanner Nichols

February 26, 2026

5  out of  5
rating by Tanner Nichols
"I had a fantastic experience working with Tyler for my household insurance needs. Tyler was incredibly detail-oriented and professional throughout the entire process. He took the time to thoroughly explain the coverage options, which left me with a much better understanding of what State Farm provides. I truly felt supported and confident in my choices thanks to Tyler’s expertise. Highly recommend his services! Five stars all the way! ⭐⭐⭐⭐⭐"
We responded:
"Thank you Tanner. We appreciate the review! I am glad we could help you with your insurance needs. "
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Payton O'Neill

February 26, 2026

5  out of  5
rating by Payton O'Neill
"Worked with Tyler on reviewing my current coverages. Was able to get more coverage for a cheaper price"
We responded:
"Hey Payton, we think Tyler is pretty great also, but we are biased. "
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Tollin Johnson

February 26, 2026

5  out of  5
rating by Tollin Johnson
"Tyler helped me with all my insurance needs! Highly recommend him if you're looking for cheap prices, knowledge in the field, and fast responses."
We responded:
"Tollin, thanks for the kind words. Tyler does a great job helping customers with their auto intake home insurance needs. "
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Chea Sims

August 6, 2025

5  out of  5
rating by Chea Sims
"I had great customer service. He found the best deal he could find me. He was diligent very kind and nice. Definitely recommend him for an agent."
We responded:
"Chea, thank you trusting us with your auto insurance and renters insurance. I’m glad you had such a great experience with our office!!"
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Randy Bradshaw

April 13, 2025

5  out of  5
rating by Randy Bradshaw
"I just joined Aaron Freitag State Farm got great coverage for car and home happy to be back with State Farm"
We responded:
"Hey Randy! I’m so glad we could help you with your insurance. "
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Benjamin While

April 10, 2025

1  out of  5
rating by Benjamin While
"Stop cold calling me."
We responded:
"Ben, thank you for the review. While receiving calls when not expected can sometimes be annoying, we you wanted to know as a former State Farm customer that we would love to help you with your auto insurance. Especially since we have been saving people a ton of money on their auto insurance and home insurance. When you are ready to switch back, feel free to call us at 1-309-682-6618. "
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Santiago Garcia

March 18, 2025

5  out of  5
rating by Santiago Garcia
"Wonderful people to work with"
We responded:
"Thank you for letting us help you with your auto insurance. We appreciate your business. "
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Beverly Lyons

March 12, 2025

5  out of  5
rating by Beverly Lyons
"Tyler is very good at his job and helping people out"
We responded:
"Hey Bev! We like Tyler also. He’s a pretty good guy. Thank you for letting us help you with your auto insurance and home insurance. "
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Alexandria Seckler

March 12, 2025

5  out of  5
rating by Alexandria Seckler
"Great customer service! Helpful and great prices on insurance."
We responded:
"Alexandria, thank you for allowing our office to help you with your auto insurance and renters insurance. We truly appreciate your business. "
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Will Ing

March 1, 2025

5  out of  5
rating by Will Ing
"Aaron is a good agent always there when you need him just like a good neighbor state farm is always there"
We responded:
"Will, thank you for being such a great customer for so many years and allowing us to help you with your auto insurance and home insurance. "
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Mike

February 10, 2025

5  out of  5
rating by Mike
"Looking for a cheaper insurance and we were able to find something with State farm."
We responded:
"Mike, thank you letting us help you with your auto insurance! We appreciate your business. "
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Suzo1

February 6, 2025

5  out of  5
rating by Suzo1
"Kaylie is fantastic at her job. She needs to have her own clients & office. I'm client #1. She always finds time to listen and find answers if she doesn't have them. She has a bubbly personality, is pleasant, and understanding. She's the best! Give her a raise!!"
We responded:
"Susan, thank you for the kind words about Kaylea. We think she’s pretty great too! Also, thank you for letting us help you with your auto insurance!"
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Rick Hipp

December 5, 2024

2  out of  5
rating by Rick Hipp
"Time was that you had an accident and called your agent and they took care of it. They had to get the report from the police and call the other agent involved. Apparently those days are over. Now, you need to call the claims office to get anything done. Apparently, the main thing the agent does is collect your high rates....I see no other reason for him being around. As far as that goes, he isn't even around after office hours and needs a 4 day weekend for the holiday."
We responded:
"Rick, again I’m sorry to hear about the claim you had to file on the other person’s policy. As I had previously mentioned to you, I would be happy to have a conversation with you either in person or by phone as to your concerns with how the claim was being handled. I know when we spoke you had declined to have that conversation, however if you should change your mind in the future, please let us know. "
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R. Janke

September 5, 2024

5  out of  5
rating by R. Janke
"Aaron is FANTASTIC! Receptionist is so sweet and friendly (wish I could remember her name! 🥺). Insurance &/or financial..... You won't be disappointed! Everything explained concisely."
We responded:
"Thank you so much for the great words! And thank you so much for letting up help you with your auto insurance and home insurance. We appreciate your business and letting us be your trusted advisor. FYI...We think Kaylea is pretty great also!!"
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Jamie Kawolsky

March 18, 2024

1  out of  5
rating by Jamie Kawolsky
"The way my home claim was......or how it's not being handled is completely unacceptable. I can't get an adjustor to call me back. It's been impossible to get any kind of time frame for something as simple as a return phone call. Everyone tells me they understand my frustration but no one can seems to give me any kind of resolution. Then, out of frustration, I left a 1 star review. Can't get a phone call back about my claim on my home that had water leaking through my ceiling but I got a call back in 3 hours after my 1 star review with no comment. Aaron himself called and argued with me over the phone for 10 minutes about how I was being unfair. He continued to argue with me after I told him I was at work. Then, I called last week to cancel my auto insurance and had to just call again because I was told it was taken care of but was in fact not taken care of."
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Cortnie Wilburn

March 5, 2024

5  out of  5
rating by Cortnie Wilburn
"Easy to work with and wonderful customer service! I highly recommend this agent and company. They have been amazing since day 1."
We responded:
"Corrine, thank you for the kind words and allowing us to help you with your auto insurance & renters insurance. We appreciate your business. "
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Teresa Mclay

February 27, 2024

5  out of  5
rating by Teresa Mclay
"Friendly staff. Very helpful."
We responded:
"Thank you for the great review…and thank you for allowing us to help you with your auto insurance and home insurance. Make it a great day!"
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Markita Anderson

February 26, 2024

5  out of  5
rating by Markita Anderson
"A very reputable company!! Highly professional!!"
We responded:
"Markita, thank you for allowing us to assist you with your auto insurance and earn your business. "
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Diane Mcbride

December 11, 2023

5  out of  5
rating by Diane Mcbride
"Great people. Have always been right there for us. No question or problem goes unanswered."
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Kristina Klein

October 10, 2023

5  out of  5
rating by Kristina Klein
"I have been with this branch for a long time as when I go in they listen to what I want and need. I can trust that they are giving me their attention and they explain all my options thoroughly."
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Brandon Hodge

August 23, 2023

5  out of  5
rating by Brandon Hodge
"Great insurance as well as customer service!"
We responded:
"Brandon, thank you for the kind words and allowing us to help you with your auto insurance needs. "
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gossie riley

August 18, 2023

5  out of  5
rating by gossie riley
"They were very patient ,kind and helpful."
We responded:
"Gossip, thank you for the kind words. I agree the team is amazing. Also, thank you for allowing us to help you with your auto insurance, home insurance and life insurance. "
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Latrina Williams

May 2, 2023

5  out of  5
rating by Latrina Williams
"Highly recommended"
We responded:
"Latrina, thank you for recommending our office. It has been a pleasure helping you with your renters insurance. "